Frequently Asked Questions

About Us

Who makes Carbon Insight?
How many people work for your company?
How many clients do you have?
Does Carbon Insight give advice on how to improve energy, water or greenhouse performance?
Do you provide sustainability or emissions reduction consulting?

Overview

How does it work?
Who can use it?
Is my business legally required to report on carbon emissions?
Why would I monitor my carbon emissions if I'm not legally required to?
When was Carbon Insight first released?
How can I organise a demonstration?
Is this a software package?
How is the privacy of organisations protected?
What if I already have a Carbon Emissions Management System (CEMS)?
Will Carbon Insight cater for the Carbon Pollution Reduction Scheme (CPRS)?
Will the product work outside of Australia?
How can Carbon Insight assist with cutting costs and streamlining business processes?
Is it easily auditable?
Can I enter my own calculations?
How do I know it’s calculating correctly?
Why would I replace my existing spreadsheet with Carbon Insight?
Are there different versions available?
What if I have additional activities that aren’t listed?

Delivery / Setup

How is it delivered?
When can I have it?
Where is my data stored?
Who hosts the network?
How many users can Carbon Insight support?

Reporting

Will it produce NGER reports?
Is it integrated into OSCAR?
Can I create custom reports?
Does the system cater for water & waste?
What sort of reports does Carbon Insight deliver?
How does Carbon Insight capture the data needed to develop reports?

Support

What support does Carbon Insight provide to clients?

Training

How easy is it to use?
Do you provide training?

Update

How often do you update the software?
Are updates included in the cost?